We want you to be absolutely, positively satisfied.
Thank you for your recent purchase of Rider Sandals. If your sandals were purchased from juliano.ridersandals.com/shop within 30 days, please see our return/exchange policy below. If your sandals were purchased at a different retail location, please refer to their return/refund policy.
Rider will either exchange your sandals or reimburse you for the following reasons at Rider's discretion:
- Wrong size, color, or style
- Manufacturer defect
- Mismatched sandals
* For all other reasons, please contact customer service at the information provided at the bottom of this page.
The pair of sandals that you wish to return/exchange will be replaced as requested if available or else Rider customer service will contact you to select a different style of equal or lesser value. Otherwise, Rider will provide you with a refund.
All returns should be sent with a copy of the packing slip/receipt, a short note describing the reason for the return/exchange, name, phone number, and a return shipping address to:
- 2481 Principal Row
- Suite 300
- Orlando, FL 32837
Please contact Rider Customer Service if you have any questions or need additional information at (800) 509 – 8889 or (407) 859 - 7110. Contact Rider